Showing posts with label Business 101. Show all posts
Showing posts with label Business 101. Show all posts

Monday, October 16, 2017

I am a great boss because I am not your friend

Today is Boss Day hence why I am writing about this today. You see, as a boss, I have experienced some of the greatest work environments in my life; however, my work ethic has always remained the same. And because of this, I have been relatively successful. 

When it comes to being a boss, it is so important to embrace the virtue of communicating effectively. It is extremely important to have effective communication skills, especially in the workplace. Without communication in the workplace, there is no production, and without production, there is no success. 

Another important quality that I have embraced over the year is listening to my employees. Listening is one of the most important qualities any great boss should have.  But, the real question is - what else makes a boss great? Here are a few things I have discovered within myself that have not only helped me and my employees, but my overall work environment.

Macro-managing. Micromanaging embodies workplace bullying at its finest. Therefore, it is quite malicious. I am a great boss because I refuse to do it. In order to have an effective team, kicking someone when they are down is never the answer and will never solve any problem, let alone any trial or tribulation they are enduring. Building a person up is crucial because you have to make them want to work for you. 

Empower and Empathize. Going back to the previous, it is key to make your employees realize their worth in any business environment. I invest my time in empowering my team, not rejecting them. One of the most problematic issues that occur in workplaces today are that some leaders focus on being negative and critical without a hint of positivity and encouragement. Since day one I believe the key to being a great leader is to have a strong decorum and ability to empathize with a worker.

Optimism. In order to be a great boss, one must be open-minded yet optimistic. Sure I possess self-awareness, as any effective leader should, but I am also relatively universal in terms of decision making and look at every situation fully rather than one dimensionally. Keeping an open mind is always important because you represent the business, so it is important to remain optimistic at all times. 

Encourage Strengths. Don't blame your employees if they make a mistake. Encourage them to do better. Pick them up when they fall. It is important to recognize the strengths over the weaknesses. I believe in order to develop a successful team and an overall integrated business plan, you must recognize a worker's individual strength and morale. And if there is room for improvement, it is important to tactfully work with them to strive better. 

Put out Fires Quickly. I believe in addressing problems instantaneously before they become a major issue. Without addressing the obvious problem before it turns into an even greater issue, you'll never find a real solution. It is important to extinguish the fire quick before it takes over the office. 

Love the Job. This is the key to being a great boss and leader. To possess the experience, education and skills to complete the job is one thing, but to actually love your job - well, that love triumphs everything. In order to be a great boss you have to love what you do or you're never going to be successful.

Avoid Personal Friendships. I am a great boss because I am not your friend. When it comes to establishing a strong work ethic with a team of hard workers, I never mix business with pleasure. When you are working, it should always be about business and nothing else.

Friday, October 5, 2007

Originality, the key factor that contributes to a successful business

So, I am sitting here thinking about what makes a business successful. When professionals refer to the purpose of a business, they believe that marketing and innovation are two very important provisions. Based on my experiences, I believe that these two very important formations of a business, integrate to form the ultimate macrocosm, making them radically important, as a result. However; in order to form the ultimate macrocosm, you must be an independent thinker that doesn't solely rely on concepts and individual philosophies, that have been repeated and/or are guaranteed to fail. You must also think ahead and think about what your consumer will want most.
Problems don't exist without creators. If these problems were created by us, then we also have the ability (and stability) to fix any trial and tribulation we are faced with. The world has a weakness and it is banality.  In order to sell a good and/or  a service and market it's strengths in a positive notion, one must create an innovation that is original and will benefit the consumer, as the consumer is the business. In addition to creating a product and/or service that can suit many people's needs, one must collaborate several individual factors that makeup a business and separate their tasks.
Although business is filled with an array of risk and expected concern, your goal is to not worry about whether a product and/or a service will triumph other innovations, let alone competition. Your goal is to find ways and means of allowing your innovation to succeed and develop, while catering to individual demographic. In order to create a successful product and/or a successful service, one must know their product/service inside and out, with the intent to deliver it on a professional wavelength, using a strict informative approach. You can make many promises, but if they don't sell, you have nothing. In my 26 years of living I have yet to see any logic that can really refute this particular mindset.
The statement that several business professionals believe that marketing and innovation are the two most important aspects of a business is not only applied to the advertising, selling, and delivering side of the business structure, but also determines those key elements as being the most important out of other significant factors. With that stated, I believe the most important key factor of a business that elaborates beyond the standard marketing and innovative quo, is originality.

Why? Because when you stand out, many people are going to be interested in you. Difference equals uniqueness. And the equation is like a domino effect and makes perfect sense - uniqueness equals success.

Thursday, May 17, 2007

What is a continuous improvement plan

The continuous improvement plan impacts all individual responsibilities of the business, but creates higher alternatives that can develop within the business. In order to make this or anything happen, it's a fact that individuals must be willing to contemplate the problematic issues and work through ways and means of fixing them. This can be anything from a standard evaluation of the overall organization that links directly to the problem to specific actions that can be taken to improve the business immediately from the problem. The continuous improvement plan is more than just evaluating and analyzing, as well as, organizing and planning, the continuous improvement plan is the future. It is a goal every business should aim to achieve and it represents evolution, transformation and change - for the better.

Every business is different and therefore; will use a variety of different continuous improvement plans, as a result. If you are an entrepreneur or a business (whether sole proprietorship, partnership, or corporation) chances are you will never settle for less than excellence. Does excellence exist? I think many would like to think so, so yes, it does. With the continuous improvement plan, you are destined to be on the road to excellence. Some people would love to settle in the beautiful cottage in the Paris with multiple waterfalls and peace, however; some people would rather have all of France.

Do you see the distinction?

If the business is doing well, you will want to maintain that level of performance and overall productivity. But like anything that is good, it doesn't mean it cannot be better. If the business is doing well, does it mean that your business is well? Absolutely not. The "If It's Broke, Don't Fix It" only applies to smaller things and is clearly hypothetical in this scenario. Businesses are big, whether sole proprietorship, partnership, or corporation. Like anything that exists today, there is always room for improvement to create something better, as a result. If the business is doing bad or poorly, you will want to improve the level of performance, as a result. This is where you put the continuous improvement plan to use and develop a keen likeness to the method.

Monday, May 14, 2007

How to deliver bad news for project managers

No one loves to hear bad news. Especially, if the news is something that makes a huge impact on your overall business and work ethic. In fact, you never know how an individual will react towards something that is "bad" or of a negative nature. Although delivering bad news is very hard because everyone is different and impossible to predict, it is something we must do if that person (in this case, project manager) is not working up to standard.

The important part of delivering bad news is simply "knowing" the person. If you know nothing about the project manager, including his/her work ethic and overall business contributions and benefits to the business, you need to simply find all of that out. Take sometime to separate the individual from his/her job and position, to focus on who this individual is as a person. If you haven't done so, it is also best to prepare yourself with questions you may expect the project manager to ask you. Perhaps, think of the most common and make sure you have an answer for them, because they may put you on the spot.

It's ok to be professional, but do not be afraid to be a little personal. The key is being impersonal, yet personal. This doesn't mean befriend them. This doesn't mean they must be your best friend. You want to find out what you can, because when you present them with bad news, you can use several alternatives in your method, involving things you know about them (good things that is) that will give them hope.

What kind of bad news are you delivering to the project manager?

When presenting bad news to project managers, it is best to be passive, yet alert, but also direct. It is important to use tact, no matter how they act because you are the professional and you are the person that has a standard to set. To react in a negative sense would be not only selfish, but rather foolish. You are also representing a company and therefore, should always respect the company you are representing.

After you deliver the bad news, it is best to tell them what they want to hear, without being personal. For instance, you used tact in your approach, now you need to sympathize, although empathy works best. Perhaps, think of something that occurred in your life and use that as an example of what it has done to improve your work ethic and overall stance. Give the project manager the same guidance and hope, as no hope should ever be lost.

Sunday, April 15, 2007

Project Management Basics: People and Politics

When it comes to classifying people and politics, there is a lot to contemplate as both have a tendency to develop numerous conflicts. I will be honest, I have witnessed quite a few, when working in project management, however; nothing compared to one I had several years ago (which I will never forget).

I've had the pleasure of working on a group project with two individuals who clearly proved how unprofessional they are. I have never witnessed anything so "extreme" and had no idea that politics could set two people off. As I find politics important, I felt compelled to recognize these two individuals work ethic and selfishness. One of the individuals was a Democratic liberal and the other was a Republican. Both individuals were women and both were rather radical in their political beliefs' and their general views on government. Of course, I was unaware and never thought anything of it, as did our supervisor at the time.

I have always identified as Independent and although I wasn't radical in terms of general view, I was moderately swayed to never engage in political discussion in the work place or when working on any type of project, unless a political opinion or stance called for it. And even they, biting my tongue was always an additional skill I would enforce upon myself. I was rather extroverted, yet obscure and I tended to focus primarily on the project. After all, a project has deadlines and there is no time to engage those who share a different point of view than you do.

As I was writing a minor dissertation from an outline I created, I decided to go find a pen that would work. I'm not a fan of pencils and there were no pens in sight, so I attempted to go into the other room. All of the sudden, without hesitation, I heard yelling. Of course, I didn't think much of it, as I assumed it was two people arguing elsewhere. It continued and I began hearing it again. At this point, I knew something was wrong. I walked up the hall and could hear some vile words exchanged. In my mind, I was thinking "that sounds like, wait a minute" and as I entered the door, they were arguing with each other. I've never heard so much yelling in my life over political rants.

All I could think about was how immature and weak were these two individuals to argue over something that had nothing to do with the project we were all working on. Without hesitation, I told them both to stop and to grow up. Of course, they both blamed each other for the outburst and continued to argue, despite my attempts to break up the argument. I was so appalled, I just left the room. My supervisor wasn't around, so I just waited for him to show up, so he could witness their behavior for himself.

Eventually my supervisor showed up and had the opportunity to solve the argument. However; things took an interesting turn shortly after. These two people were not "done" with their argument. In fact, this was only the beginning. As both of these ladies were married, they decided to involve their husbands. The next day, I get to work and anxious to finish the project, I heard what sounded like an argument between two men. Neither of these men sounded like my supervisor nor any of the coworkers that generally show up early.

I proceeded to look outside and there are two men yelling, if not screaming at each other. In fact, it got so bad, that they started shoving each other and one of the women's husbands says "let's go". At this point, one of the ladies who worked for a company in the same building, threatened to call the police if they didn't stop, so eventually they did stop. I was rather shocked that these women, who are professionals, would allow an argument over government to affect their life to the extent, they had to involve others in their argument.

Politics are on the same level as religion, at least that is what it seems to be. I am speaking in terms of individual views and the general belief system to some people. I was unaware that politics would create such an affliction in the work place via project management to the extent that professionals would involve their loved ones. Although, political views and overall insights add a little extra to what you are delivering in a project, as well as, rational discussion (or potential rational discussion and/or dialogue), it truly depends on the people who embrace them. Politics are able to cause more damage than none and prove to be a true conflict in the work place.

Wednesday, March 7, 2007

Overcoming the fear of selling

For many of you the fear of selling anything is a huge challenge and obstacle for you from day to day. The first thing you need to do is find out exactly what it is you're afraid of. It is crucial to identify what is holding you back.

Are you afraid of success? Believe it or not there is an actual fear of success, as with success comes consequences and sometimes those are extremely hard to endure let alone deal with. Are you afraid of failure or rejection? Everyone gets rejected as everyone has failed at something. Does that mean to not try and to stop? Giving up is as good as losing, as not trying is basically losing already. This leads me to the question - do you fear being perceived as being pushy or persistent? You shouldn't care what others think of you, as it is your work that will do the talking. Do you fear that your product may not meet the expectations of your customer? There are billions of people on this planet. There will be many who love your work, some who will hate it, but in the end those who appreciate it will be those who are willing to help you grow.

The fact is, you can't come up with a solution if you don't know what the problem is. There's a huge misconception in direct sales being that you think you're 'imposing' on your friends, family or just a customer in general. As long as you feel as though you're are. You need to love your product and feel as though you are offering a service. You're filling a need not a want and in the end, you need to be true to yourself and your product, as the rest will sell itself.

The reality is this - people are natural-born sellers. We just don't realize it when we're not making money from it. Let's say you go to a movie that you loved. And you have a friend who would enjoy it too. Wouldn't you recommend it to him/her?

So why is it that as soon as we go into sales we automatically feel as though we can’t recommend the products we sell? Especially if we possess knowledge about them and are confident about them. Wouldn't you want to recommend those to others? Why is it that we tend to feel guilty because we’re going to make a profit off of it?

If you are one that has a fear of selling, take some time today to figure out the cause of your fear, and take action to fix it. Don't think hypothetically, think practically. It is that simple.